About this website
Guildford Tree Surgeon is published by Underscore Solutions Ltd (company number 15116532), registered at Flat 9, Farriers Court, Forge Lane, Cheam, Sutton, Surrey, SM3 8SN. These terms govern your use of this website and its free enquiry service.
By using the website or submitting an enquiry, you agree to these terms. If you do not agree, please do not submit an enquiry.
Information and tree-work enquiries
This website provides general information and sends enquiries to the Guildford Tree Surgeon team, which assesses, quotes for and carries out the work. Submitting an enquiry does not confirm a booking, price or response time.
Website content is general information, not professional, structural, planning, arboricultural, safety or legal advice. A competent provider should inspect the site and confirm what is appropriate for your circumstances.
Your enquiry
You must be at least 18, provide information that is accurate to the best of your knowledge, and have authority to enquire about the relevant property or project. Do not include unnecessary sensitive information in the project description.
Submitting an enquiry is not a booking, quotation or contract for work. We may decline, pause or close an enquiry where the service, location or information is not a suitable fit, or where we reasonably suspect misuse.
Quotation and booking
The Guildford Tree Surgeon team is responsible for its assessment, quotation and work. Before booking, agree the written scope, price, permissions, waste removal and timing. The written quotation identifies the contracting business and applicable payment terms.
Urgent and hazardous situations
Do not rely on this website for emergencies or immediate safety decisions. Keep away from an unsafe area and contact the emergency services, electricity network operator, highway authority, local authority or another appropriate qualified service where circumstances require it.
Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with its operation, submit unlawful or misleading material, impersonate another person, scrape personal information, or use the enquiry form for unsolicited marketing.
Availability, links and intellectual property
We may change, suspend or withdraw website content or functionality without notice. Links to third-party websites are provided for convenience; we do not control their content or availability.
Unless otherwise stated, website design, text, branding and original materials are owned by or licensed to Underscore Solutions Ltd. You may view and print pages for personal, non-commercial use, but may not reproduce or commercially exploit them without permission.
Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. General website content does not replace a site-specific assessment. Responsibilities for the agreed work are set out in the written quotation and contract.
If you use this website as a consumer, your statutory rights are not affected.
Privacy
Our Privacy notice explains how we collect and use personal information submitted through this website.
Changes and governing law
We may update these terms by publishing a revised version here. These terms are governed by the law of England and Wales. If you are a consumer, you may also have rights to bring proceedings in the part of the UK where you live.
Contact
Questions about these terms can be sent to info@guildfordtreesurgeon.co.uk.